Shipping policy
Shipping Policy
Thank you for shopping with It’s Nini’s Customs! We truly appreciate your support and are committed to creating, packaging, and shipping your order with care.
Processing Times
Custom Orders
Please allow approximately 3 business days for custom-made items to be created and prepared for shipping.
Business days do not include weekends or holidays.
Please note that processing time is separate from shipping transit time. Once your order has shipped, you will receive tracking information when available.
Shipping & Delivery
After your order has been processed and shipped, delivery times will vary depending on your location and the shipping carrier.
While we work hard to get your order to you as quickly as possible, It’s Nini’s Customs is not responsible for shipping delays caused by the carrier, weather conditions, holidays, incorrect shipping information provided at checkout, or other circumstances outside of our control.
Please make sure your shipping address is correct before submitting your order.
Lost or Delayed Packages
Once your package has been transferred to the shipping carrier, delivery is handled by the carrier. If your tracking information shows a delay or other delivery issue, please contact the shipping carrier for additional information.
If you need assistance regarding your order, we will be happy to help where possible.
Questions?
If you have any questions about your order or our shipping policy, please contact us at its.niniscustoms@yahoo.com.
We’ll get back to you as soon as possible.
Thank you for supporting It’s Nini’s Customs!